Service Charges at Bank Assist India?

Charges and Fees at Bank Assist

At Bank Assist, our primary objective is to assist our valued customers to the best of our ability, and we aim to make expert guidance accessible. To ensure fairness and transparency, we have structured our fees and charges as follows:

1. General Queries and Guidance:

  • We believe in helping people with common queries and providing guidance without any charges.

  • Our first consultation is free for general cases.

  • We strive to resolve queries efficiently through WhatsApp chat when possible, at no cost to you.

2. Registration Fees:

    • For cases that require a more in-depth analysis or resolution beyond initial consultation, we charge a nominal registration fee.

    • Registration fees are as follows:

      • Rs. 500 for cases involving an amount less than Rs. 20,000.

      • Rs. 1,000 for cases involving an amount greater than Rs. 20,000.

3. Success Fees:

  • In cases where resolution can be achieved in a single step without multiple stages, we charge a success fee upon successful resolution.
  • The success fee is calculated as 10% of the total amount received by the customer or 10% of the cumulative fund involved in the case.
  • All success fees will be clearly outlined in the agreement for your reference.
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4. Customized Fees for Complex Cases:

  • For exceptionally complicated cases that require extensive efforts, higher charges may apply, depending on the severity and complexity.

  • Any potential additional charges will be communicated at the beginning of case acceptance and clearly stated in the agreement.

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5. Stage-Wise Fees (For Complex Cases):

  • In complex cases that involve multiple stages of resolution, we break down the fees into parts.

  • Charges are applicable after each stage of resolution is successfully completed.

  • This approach ensures transparency and aligns our fees with the progress of your case.

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6. Agreement Details:

  • All fee structures, including general rates and any additional charges for complex cases, will be explicitly detailed in the agreement.
  • We encourage customers to thoroughly review the fee structure before signing the agreement to ensure complete understanding.
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Payment Method

Our payment method for fees and charges is designed to be convenient and secure. Payment can be made through various modes, including:

  • Account Transfer: You can easily make payments through IMPS (Immediate Payment Service), NEFT (National Electronic Funds Transfer), RTGS (Real-Time Gross Settlement), and other bank transfer methods.

Account Details: Specific account details for payment will be provided to you at the time of case registration. Please note that these details will be shared securely to ensure a smooth transaction process.

We prioritize the security and ease of payment to ensure a seamless experience for our valued customers.

At Bank Assist, we are committed to providing you with the best possible solutions while maintaining a fair and transparent fee structure. Your trust is our priority, and we strive to ensure that you receive the expert support you need in your banking-related matters.